ALL PRICES INCLUDE UK DELIVERY & TAX

What is Winchester Restoration? Winchester Restoration is the specialist department responsible for repairing, recovering, and preserving Winchester‑made furniture and other traditionally built pieces. All work is carried out by trained craftsmen using workshop‑grade materials and documented methods. Do you restore only Winchester furniture? No. Winchester restores: Winchester‑made pieces traditionally built Chesterfields high‑quality leather furniture heritage and vintage pieces selected non‑Winchester items that meet workshop standards Each enquiry is assessed individually. Why choose Winchester for restoration? Because Winchester provides: real workshop evidence trained craftsmen traceable materials documented methods continuity with original construction Restoration is not outsourced. It is carried out by the same type of craftsmen who build the furniture.

What restoration services do you offer? Winchester provides: full recover (leather or fabric) partial recover (arms, cushions, panels) spring repairs and replacements frame repairs deep‑buttoning restoration colour restoration and hand‑colouring cushion refilling studding and finishing repairs pet damage repairs scratch and scuff correction full workshop restoration for aged pieces Do you offer colour‑matching? Yes. Winchester can hand‑colour leather to match: original shades discontinued colours aged patina bespoke tones This is done using workshop dyes and traditional finishing techniques. Do you repair accidental damage? Yes. Accidental damage is one of the most common restoration enquiries: scratches tears pet damage spills impact damage Winchester will assess the severity and advise on the most appropriate method.

How do I get a restoration quote? Customers can send: photographs of the full piece close‑ups of the damage a brief description of the issue approximate age of the furniture Winchester will review the images and provide an estimate. Do you need to see the furniture in person? Sometimes. If the issue cannot be fully assessed from photographs, Winchester may send a technician (e.g., John) to inspect the piece on‑site. Is there a charge for assessment? Photographic assessments are free. On‑site assessments may carry a small call‑out fee depending on location. How accurate are the estimates? Estimates are based on: visible condition construction type materials required labour time If an in‑person inspection reveals additional issues, Winchester will update the quote before work begins.

Where is the restoration work carried out? Most restoration work is carried out in the Winchester workshop. Some minor repairs can be completed on‑site depending on the nature of the job. How long does restoration take? Typical timeframes: minor repairs: 1–2 hours partial recover: 1–2 days full recover: 1–2 weeks full workshop restoration: varies by complexity Timeframes depend on material availability and workshop schedule. Do you collect and return the furniture? Yes. Winchester can arrange: collection workshop restoration delivery and reinstallation This is quoted separately. Do you use the same materials as original Winchester builds? Yes, wherever possible. If a material is discontinued, Winchester will use the closest equivalent that meets or exceeds the original specification.

How much does restoration cost? Costs vary depending on: size of the piece type of leather or fabric extent of damage labour required collection and delivery distance Winchester provides clear, itemised quotes. Do you work with insurance companies? Yes. Winchester can: provide written reports supply photographic evidence liaise with insurers provide restoration quotes for claims Is payment required in full? Yes. Payment in full is required before restoration work begins. This ensures materials can be ordered, workshop time can be allocated, and the restoration can proceed without delay. Deposits may be taken for large projects, but the full balance must be settled prior to the commencement of work.

Is restored furniture guaranteed? Yes. Restoration work carried out by Winchester includes a 12‑month workmanship guarantee covering: fitting stitching finishing installation Structural issues are assessed individually depending on the age and condition of the piece. Does restoration affect the original Winchester guarantee? No. Restoration by Winchester does not void the original guarantee. Third‑party repairs may affect coverage. Do you provide aftercare guidance? Yes. Customers receive: leather care advice cleaning recommendations maintenance guidance environmental recommendations (light, humidity, placement)

Do you collect nationwide? Yes. Collection and delivery can be arranged across the UK. Costs vary by distance and size of the piece. Can I bring the furniture to you? Yes. Customers can deliver pieces directly to the workshop by appointment. Do you offer packaging or protection for transport? Yes. All items are wrapped and protected using workshop‑grade materials.

Can every piece be restored? Most can, but not all. Limitations include: severe structural collapse extensive water damage mould contamination non‑traditional construction low‑grade imported frames Winchester will always advise honestly. Do you restore fabric furniture? Yes, depending on construction type and fabric availability. Do you restore non‑leather items? Yes, including: fabric sofas vintage chairs ottomans footstools heritage pieces

Can you identify whether a piece is genuine Winchester? Yes. Winchester can verify authenticity using: build records construction details workshop identifiers photographic evidence Do you keep restoration records? Yes. All restoration work is documented for future reference.

Can restoration change the colour of my furniture? Yes. Winchester can: match the original colour restore faded areas recolour the entire piece create bespoke tones Can you restore discontinued models? Yes. Winchester specialises in restoring older and discontinued models. Can you modernise or modify a piece? Yes, options include: new cushions new fillings new leather new colour new studs new feet structural adjustments All modifications are discussed before work begins.